Shipping Policy

Last updated: April 2026

Overview

At Chic&Drifts, we are committed to delivering a seamless and elevated shopping experience from the moment your order is placed to its final delivery.

This Shipping Policy outlines how orders are processed, shipped, and delivered worldwide with clarity, care, and transparency.

By placing an order with Chic&Drifts, you agree to the terms described below.

Order Processing

Each order is carefully prepared and processed within 1 to 5 business days.

During periods of high demand, seasonal promotions, or holidays, processing times may be slightly extended to ensure accuracy and quality.

Orders are processed Monday through Friday, excluding public holidays.

Once your order has been dispatched, you will receive a confirmation email including your tracking details.

Shipping & Delivery Timeframes

Chic&Drifts offers worldwide shipping.

Estimated delivery times:

Europe: 5–10 business days
United Kingdom: 5–10 business days
United States & Canada: 7–12 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 7–20 business days

These timeframes are estimates and are not guaranteed. While we make every effort to deliver within these windows, delays may occur due to factors beyond our control.

To ensure efficient fulfillment, orders may be shipped from international warehouses depending on product availability.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

From time to time, Chic&Drifts may offer complimentary shipping promotions. These offers will be clearly displayed on the website when available.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number.

Tracking updates may take a few days to become active depending on the carrier.

Customers are encouraged to monitor their shipment using the provided tracking information.

For assistance, please contact our support team at:
<a href="mailto:info@customerservice.com">info@customerservice.com</a>

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are not included in the product price or shipping cost and remain the responsibility of the customer.

Chic&Drifts is not responsible for delays caused by customs clearance procedures.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to:

customs processing
carrier disruptions
incorrect or incomplete shipping details
weather conditions or global events

Once an order has been dispatched, delivery is handled by third-party carriers. However, our team remains available to support you if needed.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

If an issue is identified with the provided address, we may contact you to confirm details before shipping.

Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees.

Lost or Stolen Packages

Once a shipment is marked as delivered by the carrier, responsibility is transferred accordingly.

However, Chic&Drifts remains committed to supporting its customers. If you experience an issue with a lost or stolen package, our team will assist you in investigating the matter with the carrier whenever possible.

Split Shipments

To ensure faster delivery, orders may occasionally be shipped in multiple packages.

If this occurs, separate tracking details will be provided for each shipment.

Delivery Issues

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We will review the situation and provide an appropriate resolution in accordance with our return and refund policy.

Policy Updates

Chic&Drifts reserves the right to update or modify this Shipping Policy at any time.

Customers are encouraged to review this page periodically for the most up-to-date information.