Terms & Conditions

Last Updated: June 30, 2026

Introduction

Welcome to Chic&Drifts.

These Terms & Conditions govern your access to and use of the Chic&Drifts website, as well as any purchases, services or interactions made through our online store. They are intended to provide a clear understanding of the relationship between you and Chic&Drifts, outlining both your rights and responsibilities as a customer and our commitments as an online retailer.

By accessing our website, creating an account or placing an order, you acknowledge that you have read, understood and agreed to be bound by these Terms & Conditions, together with our Privacy Policy, Cookie Policy, Shipping & Delivery Policy and Returns & Refund Policy. These policies form an integral part of your shopping experience and should be reviewed before making a purchase.

If you do not agree with any part of these Terms, we respectfully ask that you discontinue the use of our website and services.

Using Our Website

Chic&Drifts provides this website as an online destination for customers seeking thoughtfully curated women's fashion. We encourage all visitors to use our website responsibly and in accordance with applicable laws and regulations.

By using our website, you confirm that you are legally capable of entering into binding agreements in your country or region of residence. You also agree that any information you provide—including your personal details, billing information and shipping address—is accurate, complete and kept up to date whenever changes occur.

You may not use our website for any unlawful purpose or in any manner that could compromise its security, interfere with its functionality or negatively affect the experience of other visitors. Activities such as attempting unauthorized access, distributing malicious software, interfering with website operations or using automated tools to extract website content without permission are strictly prohibited.

To maintain a secure shopping environment for all customers, Chic&Drifts reserves the right to restrict, suspend or terminate access to our website where we reasonably believe these Terms have been violated or where fraudulent or abusive activity is suspected.

Products and Availability

At Chic&Drifts, every collection is carefully curated to reflect our commitment to timeless style, modern elegance and everyday versatility. We work continuously to ensure that the products presented on our website accurately represent what you will receive.

We make every reasonable effort to provide detailed product descriptions, accurate sizing information, high-quality photography and clear pricing. However, despite careful review, occasional inaccuracies, typographical errors or technical issues may occur. We reserve the right to correct any such errors at any time without prior notice.

Product availability is updated regularly, but inventory levels may change quickly due to customer demand. In some cases, an item may become unavailable after an order has been placed. If this occurs, we will contact you as soon as reasonably possible to explain the situation and provide an appropriate resolution, which may include a replacement, store credit or a full refund.

While our photography is created to represent products as accurately as possible, colours may appear slightly different depending on lighting conditions, photography settings and individual device displays. Such variations are considered normal and should not be interpreted as product defects.

Pricing and Promotions

Providing transparent and accurate pricing is an important part of the shopping experience at Chic&Drifts. We carefully review our product listings to ensure prices, promotions and product information are displayed correctly at the time they are published.

From time to time, pricing errors may occur due to technical issues, system updates or human error. If an obvious pricing mistake is identified before an order is fulfilled, we reserve the right to correct the error and, where appropriate, cancel the affected order. Should this happen after payment has been received, we will notify you promptly and issue a full refund using your original payment method.

Prices may change without prior notice as a result of seasonal collections, promotional campaigns, currency fluctuations or business decisions. Unless otherwise stated, promotions cannot be combined, applied retroactively or exchanged for cash value. Promotional offers are available only during the advertised period and remain subject to availability.

Orders and Payment

Once you place an order, you will receive an email confirming that your purchase request has been successfully received. This confirmation acknowledges receipt of your order but does not constitute formal acceptance or confirmation that the order has been dispatched.

Every order is reviewed before fulfilment to ensure payment has been successfully authorised, product availability has been confirmed and order details are complete. In certain situations, Chic&Drifts may need to decline or cancel an order, including cases involving suspected fraudulent activity, payment authorisation issues, inventory discrepancies, pricing errors or circumstances beyond our reasonable control.

All payments made through our website are securely processed by trusted third-party payment providers using industry-standard encryption technologies. Chic&Drifts does not store your complete payment card information, helping to ensure the security of every transaction.

Shipping and Delivery

We proudly offer international shipping to customers around the world and work closely with reliable logistics partners to deliver every order as efficiently as possible.

Processing and delivery timeframes displayed on our website are estimates provided for your convenience. Although we make every effort to dispatch and deliver orders within the expected timeframe, delivery schedules may occasionally be affected by factors beyond our control, including customs inspections, transportation disruptions, weather conditions, public holidays or delays experienced by shipping carriers.

Additional details regarding shipping methods, estimated delivery times, customs duties and international deliveries are available in our Shipping & Delivery Policy, which should be read together with these Terms & Conditions.

Returns and Refunds

We want every customer to shop with confidence. If you are not completely satisfied with your purchase, you may be eligible to request a return in accordance with the conditions described in our Returns & Refund Policy.

Our Returns & Refund Policy explains eligibility requirements, return procedures, refund processing, exchanges and any applicable exclusions. Before submitting a return request, we encourage customers to review that policy carefully to ensure they understand the applicable requirements and timeframes.

Intellectual Property

The Chic&Drifts website, together with all of its content, is protected by applicable intellectual property laws. This includes, without limitation, our brand name, logos, product photography, graphics, illustrations, written content, website design, icons, videos and other materials displayed throughout the site.

These materials are owned by or licensed to Chic&Drifts and are provided solely for personal, non-commercial use. No content from our website may be copied, reproduced, distributed, modified, republished or otherwise used without our prior written permission.

Protecting our creative work allows us to preserve the integrity of the Chic&Drifts brand and continue delivering a distinctive shopping experience for our customers.

Limitation of Liability

Chic&Drifts is committed to providing a reliable, secure and enjoyable online shopping experience. However, like any online service, our website and related services may occasionally experience interruptions, maintenance periods or technical issues that are outside our reasonable control.

To the fullest extent permitted by applicable law, Chic&Drifts shall not be liable for indirect, incidental, consequential or special damages arising from the use of our website, products or services. Nothing contained within these Terms is intended to limit any statutory rights or consumer protections that apply under the laws of your country of residence.

Privacy and Data Protection

Your privacy is important to us. Any personal information collected through our website is processed responsibly and in accordance with applicable privacy legislation, including the GDPR and UK GDPR where applicable.

Our Privacy Policy explains in greater detail how personal information is collected, used, stored, shared and protected. Our Cookie Policy also explains how cookies and similar technologies are used to improve your browsing experience and personalise our services.

Changes to These Terms

As Chic&Drifts continues to evolve, we may occasionally update these Terms & Conditions to reflect changes in our business operations, legal requirements or customer experience.

Whenever updates are made, the revised version will be published on this page together with an updated revision date. We encourage you to review these Terms periodically so that you remain informed of any changes.

Your continued use of our website following the publication of updated Terms constitutes your acceptance of those revisions.